Order Online from Papa John’s Guam
Papa John’s Guam’s Order Fulfillment process:Order Processing
- Please allow 2 hours for us to confirm and process your order. Papa John’s Staff will give you a call to confirm your order and/or verify order specification and payment information. 📌If you did not receive a phone call from Papa John’s Staff, your order is not confirmed. Please make sure the correct contact number is indicated on your order.
- 48 Hours advanced payment is required for large orders, orders of 20 pizzas or more.
- For same-day pick-up of non-custom orders, on-line orders must be placed within the time frame of : 2 hours after store opening and 2 hours before store closing in order to be confirmed.
- On-line orders can only be picked-up within 2 hours after store opening and 2 hours before store closing. Please refer to our Locations Page for Business hours and Contact Info.
- Orders placed outside of the business hours will be confirmed the next business day; within 2 hours after store opening.
- Order cannot be canceled once the order fulfillment process has started. In case you have to cancel your order, please read and understand our Cancellation and Refund Policy.
Order Pick – Up
- Your on-line order cannot be modified nor altered at the time of pick-up. However, you may place additional order in-store during pick-up time.
- All On-line orders are served by either Papa John’s Tamuning OR Dededo locations only.
- For Order Pick-Up, be prepared to present the following:
- Order Confirmation and Payment Confirmation
- Your valid ID
- Valid ID of your authorized representative whose name is indicated on the “Notes” or “Special Instruction” section of the check-out page.
- Failure to do so may result in delay of order pick-up.
- Only confirmed on-line orders may be picked-up. If you placed an order on-line but did not get a confirmation from Papa John’s Staff, your order may not be picked-up.
- Confirmed On-line orders may not simply be cancelled in-store. Please refer to our Cancellation Policy.